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These are the key metrics to keep for the Receptionist that truly evaluates performance. Of [...]
Soft cancellation management can be a serious issue. If you do not have 95% of [...]
A patient arriving late can wreck a schedule. Unfortunately, we usually get them straight back [...]
As a practice owner, you can get swamped with problem, problem, problem. This can happen [...]
Recently, I delivered a practice management seminar in a client’s office. I saw something that [...]