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The relationships you build with your patients are powerful. They are the basis of good [...]
You are in the pain relief business. If you were to identify the pain that [...]
The Power of a Highlighter 1. New patient arrives. 2. The Receptionist gathers the forms [...]
Your patients generally have a singular goal when coming to physical therapy – Pain Relief! [...]
With all of the technology that exists to make our lives easier and more efficient, [...]
The receptionist is responsible for setting the stage for the entire patient experience in the [...]
Collecting a fee for last minute cancellations does not result in a lower cancellation rate. [...]
It is common to set an artificial ceiling of patients in a PT practice. The [...]
Patient compliance is what we refer to as sales in a PT practice. If you [...]
Having the right receptionist can really put the practice on the map or quickly remove [...]