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Setting the Stage and Control at the Front Desk

The receptionist is responsible for setting the stage for the entire patient experience in the physical therapy practice from the first call to their very last appointment. This video shows you how.

How to Use a Cancellation Policy Effectively
Schedule Book Control: When is Your Next Appointment?

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  • About
    • Testimonials
  • Services
    • In-Practice Workshops
    • One-On-One Consulting
    • Management Training
    • Done-for-You Marketing Services
  • Hire Shaun
  • Podcast
  • Blog
  • Contact